Talkdesk Enterprise CX Cloud
by Talkdesk Inc
Developed by Talkdesk Inc (Est. 2008)
Cloud contact center (CCaaS) with interactive voice response (IVR) and intelligent call routing.
Eliminates expensive on-premise PBX telecom hardware and enables remote call center agents.
Legacy physical PBX phone systems.
Talkdesk provides customer service call centers with browser-based telephony, call recording, real-time agent speech analytics, and CRM screen pops.
Verified ratings & customer feedback for Talkdesk Enterprise CX Cloud
Based on 8 verified customer reviews
8 on Google Places • 0 on AppStore
Verified Customer • Google Places Review
“As a Talkdesk customer, I know they don't care about their customers. Getting support is impossible, their support team and account management team is unresponsive. They seem to be having more issues recently, and try to play down scope of issues. Give serious thoughts before signing up with Talkdesk, make sure you understand your recourse on contracts. Their SLA is meaningless jargon that means nothing to the customer.”
Verified Customer • Google Places Review
“Great team, perfect location, unicorn startup”
Verified Customer • Google Places Review
“Licorne Portugal, a highly successful IT startup, in magnificent offices with stunning views of Lisbon.”
Verified Customer • Google Places Review
“Fracos recursos humanos, não gostei nada do atendimento”
Verified Customer • Google Places Review
“Muito bom serviços”
Verified Customer • Google Places Review
“Positive feedback received via Google Places.”
Contact Talkdesk Enterprise CX Cloud's verified sales team directly for quotes and pilot deployments.
by Zendesk Inc
by Text SA
by Trengo BV
by Momentive Global Inc
by Freshworks Inc
Official verified software vendor profile on AppStore
Official provider and verified enterprise developer of Talkdesk Enterprise CX Cloud.
subscription