“Did you pay the ransom yet??? I need submit my finals...”

“Canvas decided to suddenly do a mantainence perfectly conveniently during a school day.As a result of this,I was unable to submit a online assignment worth 200 points and as a result,I failed a class.”

“If the infernal abyss sought a digital emissary to torment humanity, it would unequivocally select Instructure’s Canvas, a system manifestly engineered as an abominable affront to pedagogical sanity. My interactions with this reprehensible digital platform have inflicted unparalleled psychological torment, a harrowing ordeal that has stripped away my last vestiges of optimism and replaced them with profound existential anguish. Every second spent attempting to decipher its grotesquely convoluted mechanisms feels akin to a punishment meticulously designed by malevolent architects who despise intellect, coherence, and basic human dignity. Navigating Canvas is tantamount to embarking upon a Kafkaesque nightmare, an inscrutable maze where logic is deliberately inverted and usability systematically annihilated. The user interface is a grotesque tapestry of confusion and chaos, constructed with malicious contempt for intuitive design. Tasks as elementary as submitting assignments or accessing course materials invariably degenerate into maddeningly Sisyphean trials, intentionally crafted to induce despair. Reliability is categorically nonexistent; system crashes are not anomalies but rather routine features, cynically calculated to sabotage productivity and academic integrity. Furthermore, the so-called "customer support" service is a vacuous void, profoundly indifferent, deliberately impotent, and seemingly dedicated exclusively to exacerbating user anguish. The notification system within Canvas epitomizes digital cruelty, weaponized to obscure critical deadlines beneath an avalanche of trivial irrelevancies, meticulously calibrated to maximize psychological distress and provoke acute anxiety. The mobile application deserves particular condemnation; it appears developed during an apocalyptic blackout by engineers utterly devoid of technical competence or ethical accountability. Its sluggish performance, pervasive glitches, and infuriating unreliability conspire explicitly to mock users’ aspirations for convenience and efficiency. Instructure owes the educational community far more than mere contrition—they owe unequivocal, comprehensive restitution for perpetrating this digital atrocity upon unsuspecting institutions and students. Canvas transcends mere incompetence; it represents a willful sabotage of educational excellence, intellectual engagement, and fundamental human decency. Its continued existence is a blight upon the very notion of technological progress and ethical accountability. If digital oblivion ever had a candidate worthy of instantaneous and irreversible annihilation, Canvas would stand uncontested as its singular, most deserving victim.”

“Worst user experience I have ever experienced with an app. Their software solution “Canvas” managed to notify me 96 times while I was asleep without anything actually happening. Please avoid this company”

“They have the worst customer service platform I have ever experienced. I have tried for months to get assistance via email, phone calls to the school where Instructure redirected me, nothing I am trying is working to fix an account. I get ridiculous emails that are nothing more than email quick parts I have reached out numerous times for assistance, via chat, email, phone call, back to the school. Does anyone at this company give a damn about their platform, anyone? This company is horrible, no one reaches out except with an email quick part resolution they don't bother to read the emails because I am very specific what I am having trouble with and they reply back telling me to try what I have already done. I wish I could give 1 star in the RED because your company and platform is the worst I have ever seen.”

“Clearly paying for reviews because Parchment doesn’t even work on mobile and literally doesn’t show UC Davis Main Campus in search. It’s 2026…how does your mobile website fail so bad? Request page goes blank when you try to scroll down to actually sign in the box. This is trash and I hope every university drops them. Making it so hard to actually request my transcripts which is personal information I have a right to. Also shame on UC Davis for being so lazy as to outsource their own records department.”